Eyelash Extensions FAQ


How long do they last?

Your new eyelash extensions should look full approximately 2-4 weeks  With proper care, they can last for 6 to 8 weeks until they naturally fall out like your lashes usually do. Cleaning your lashes with an oil-free foaming cleanser, not wearing mascara or oily products on your face, and not tugging/pulling at your eyelash extensions will keep your lashes looking luscious, for longer.

It’s worth noting that extensions are longer, thicker and darker, therefore more noticeable when they shed - this process is normal and not a result of extensions.

How often should I come in for a refill?

Due to the natural growth cycle and lashes shedding, new lashes are always growing in. If you want to maintain a full set of dark, thick lashes, then refills are required. Gold Coast Lash Lounge recommends getting a touch up every 2 to 4 weeks. If you wait too long, your eyelash extensions will fall out and you’ll require a full set.

Do you Refill another salon’s work?

Because each technician has their own technique and standards, we don’t refill other salon’s lashes.
However, we’ll happily remove them at no cost, when you book a full set with us.

How long does it take to apply eyelash extensions?

Approximately 1.5 - 3 hours, depending on which set is being applied. That time allows us to carefully isolate each natural lash and apply an extension to it. Maintenance infills can take from 1 - 1.5 hours.

Please be aware, your eyes must remain closed the entire time - most clients take the opportunity to enjoy a lash nap.

Can I wear mascara and or makeup?

You can still wear eye makeup, but Gold Coast Lash Lounge does not recommend you apply mascara, liquid or gel eyeliner to the upper lid. This can cause the lashes to clump together and may contain oils that weaken the adhesive bond on your eyelash extensions. Mascara and eyeliner cannot be cleaned from the extensions; this can lead to bacterial infections such as Blepharitis.

We’ll let you in on a little secret - once you see yourself with lashes, you’ll forget about mascara all together!

Can I swim, shower, exercise with my eyelash extensions?

Yes. The bonding agent is waterproof and allows you to shower, swim, exercise etc. 

Do I need to make an appointment?

Yes, Gold Coast Lash Lounge is by appointment only.

What should I do to prepare for my eyelash extension appointment?

To ensure Gold Coast Lash Lounge is using the appointment time to fill your lashes with extensions, please arrive with makeup-free eyes. Weird request – please avoid drinking caffeine before your appointment if possible, as this may cause your eye to twitch during the application.

I am a man. Can I have eyelash extensions too?

Most definitely! Everyone can enjoy eyelash extensions. Gold Coast Lashes can customise the eyelash extensions to suit your face and can do a more subtle set for gentleman wishing to try out eyelash extensions.

Can I bring my children to my appointment?

Our Lash Lounge is a relaxing haven so, it’s not a suitable environment for children.